A hell of a difference!

The realm of organizational leadership, collaboration and work is packed with methods, concepts and theories. In spite of that abundance of concepts and dogmas, however, most of us are hardly aware that the terms and words we employ in organizations also carry shiploads of meanings. It is because of those meanings that it makes a difference if we speak of intent, or strategy. Of targets, or direction. Of feedback, or dialog. In this context, a key insight from systems theory comes handy:

By Niels Pflaeging