The Monetary Value of Time: Why Traditional Accounting Systems Make Customers Wait

A foundational book on why flow, rhythm and time-oriented organizing make sense, financially, and how accounting and finance processes and reporting should change. Some of Warnacut's advice is not to be taken literally, as she suggests to use measures like MCT (from the QRM playbook), which are inferior to working with fixed delievery times (as suggested in the Weichselbaum System). But overall, the book is clear, interesting and well-throught-through.